Ex Military Client Services Manager Jobs in Leicester - Skills Translation

What would a typical job description look like?

Client Services Manager Job in Leicester About the Candidate: \- Highly organized and detail-oriented individual \- Strong leadership skills with the ability to motivate and inspire a team \- Excellent communication and interpersonal skills \- Proven ability to build and maintain strong client relationships \- Ability to work well under pressure and meet tight deadlines \- Flexible and adaptable, able to handle changing priorities and client needs \- Strong problem-solving and decision-making skills \- Genuine interest in helping others and providing exceptional customer service \- Resilient and able to handle challenging situations with professionalism and tact \- Ability to work independently as well as collaboratively within a team About the Role: \- Responsible for managing a portfolio of clients and ensuring their needs are met \- Act as the main point of contact for clients, building strong relationships and providing exceptional customer service \- Understand and anticipate client requirements, offering tailored solutions to meet their needs \- Coordinate and oversee the delivery of services to clients, ensuring high quality and timely delivery \- Collaborate with internal teams to ensure client satisfaction and success \- Identify opportunities for upselling and cross-selling services to existing clients \- Monitor client satisfaction and proactively address any issues or concerns \- Stay up-to-date with industry trends and developments to provide relevant advice and recommendations to clients \- Provide regular reports and updates to clients, highlighting key metrics and achievements \- Support the development and implementation of client retention strategies Benefits: \- Competitive salary and benefits package \- Opportunity to work with a diverse range of clients \- Professional development and training opportunities \- Supportive and collaborative work environment \- Opportunity for career growth and advancement \- Chance to make a meaningful impact and contribute to the success of the team Note: This job spec is targeted at military veterans, however, all candidates are encouraged to apply.

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Customer Success Roles, explained

As a Client Services Manager in Leicester, you're the go-to guru for maintaining blissful client relationships. Your days are jam-packed with chats and strategy sessions, ensuring services tick like clockwork. You'll be the bridge between clients and our creative crew, translating needs into knockout solutions. Think of yourself as a maestro, orchestrating projects from the wings, with a keen eye on deadlines, budgets, and client happiness.

The skills required for Customer Success Roles

An ex-military background equips you with leadership, resilience, and strategic thinking—crucial attributes for a Client Services Manager. Your adeptness at clear communication and problem-solving will ensure you excel in managing client relationships and team coordination in Leicester’s dynamic business environment.

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Why work in Leicester?

Leicester's vibrant market and thriving business community offer a dynamic environment for a Client Services Manager to excel. With a rich mix of industries, you'll leverage diverse client engagement opportunities to hone your relationship-building and strategic management skills.