Ex Military Renewals Manager Jobs in Bristol - Skills Translation

What would a typical job description look like?

Renewals Manager Job in Bristol About the Candidate: \- You have a strong track record in building and maintaining customer relationships, with exceptional communication and negotiation skills. \- You possess excellent problem-solving abilities and can handle customer concerns and objections with ease. \- You are a proactive and self-motivated individual, able to work independently and as part of a team. \- You have a keen eye for detail and can effectively manage and prioritize multiple tasks. \- You are comfortable working in a fast-paced environment and can adapt to changing priorities. \- You have a genuine passion for delivering exceptional customer service and ensuring customer satisfaction. \- You have a positive and resilient attitude, with the ability to handle challenging situations with professionalism and composure. \- You are driven by achieving targets and have a strong desire to succeed. About the Role: \- As a Renewals Manager, you will be responsible for managing and renewing contracts with our valued customers. \- You will proactively engage with customers to understand their needs and provide tailored solutions to meet their requirements. \- You will establish and maintain strong relationships with customers, ensuring their ongoing satisfaction and loyalty. \- You will work closely with the sales team to identify opportunities for upselling and cross-selling to maximize revenue. \- You will be responsible for managing contract negotiations, ensuring favorable terms and conditions for both parties. \- You will monitor contract expirations and proactively reach out to customers to renew contracts in a timely manner. \- You will provide regular reports and updates on contract renewals and revenue forecasts to the management team. \- You will collaborate with internal teams to address and resolve any customer issues or concerns. \- You will stay up-to-date with industry trends and competitor activity to identify opportunities for growth and improvement. Benefits: \- Competitive salary and commission structure. \- Opportunity for career growth and development within a dynamic and expanding company. \- Supportive and collaborative work environment. \- Flexible working hours and the option for remote work. \- Generous holiday allowance and additional benefits package. \- Ongoing training and professional development opportunities. If you are a driven and customer-focused individual with a passion for building relationships and achieving results, this role could be the perfect fit for you. Join our team and make a difference in the lives of our valued customers.

Similar jobs in Bristol

Ex Military Relationship Manager Jobs in Bristol - Skills Translation

Ex Military Customer Experience Manager Jobs in Bristol - Skills Translation

Ex Military Customer Success Manager Jobs in Bristol - Skills Translation

Ex Military Customer Advocacy Manager Jobs in Bristol - Skills Translation

Ex Military Client Success Director Jobs in Bristol - Skills Translation

Ex Military Client Services Manager Jobs in Bristol - Skills Translation

Customer Success Roles, explained

As a Renewals Manager in Bristol, you're the go-to guru for ensuring customers stick with us when their contracts are up for renewal. Your day is chock-full of engaging chats, where you'll flex your charm to remind our clients why they love our services. You'll also dive into the nitty-gritty, reviewing accounts, crafting personalized offers, and ironing out any kinks, all while keeping an eagle eye on those critical renewal dates.

The skills required for Customer Success Roles

As a Renewals Manager, your ex-military precision and discipline will shine. You’ll need strong negotiation skills, attention to detail, and the ability to build lasting customer relationships. Strategic planning and a proactive mindset are essential to thrive in this role.

More Opportunities in Bristol?

Ex Military Project Planning Manager Jobs in Bristol - Skills Translation

Ex Military Product Analyst Jobs in Bristol - Skills Translation

Why work in Bristol?

Bristol thrives on innovation, offering Renewals Managers a dynamic market landscape teeming with opportunities for growth. Its collaborative business community and advanced tech scene provide a fertile ground for skill enhancement and strategic partnerships, essential for driving customer retention and maximising revenue in this role.