Careers

Ex Military Renewals Manager Jobs in Bristol - Skills Translation

What would a typical job description look like?

Renewals Manager Job in Bristol About the Candidate: \- You have a strong track record in building and maintaining customer relationships, with exceptional communication and negotiation skills. \- You possess excellent problem-solving abilities and can handle customer concerns and objections with ease. \- You are a proactive and self-motivated individual, able to work independently and as part of a team. \- You have a keen eye for detail and can effectively manage and prioritize multiple tasks. \- You are comfortable working in a fast-paced environment and can adapt to changing priorities. \- You have a genuine passion for delivering exceptional customer service and ensuring customer satisfaction. \- You have a positive and resilient attitude, with the ability to handle challenging situations with professionalism and composure. \- You are driven by achieving targets and have a strong desire to succeed. About the Role: \- As a Renewals Manager, you will be responsible for managing and renewing contracts with our valued customers. \- You will proactively engage with customers to understand their needs and provide tailored solutions to meet their requirements. \- You will establish and maintain strong relationships with customers, ensuring their ongoing satisfaction and loyalty. \- You will work closely with the sales team to identify opportunities for upselling and cross-selling to maximize revenue. \- You will be responsible for managing contract negotiations, ensuring favorable terms and conditions for both parties. \- You will monitor contract expirations and proactively reach out to customers to renew contracts in a timely manner. \- You will provide regular reports and updates on contract renewals and revenue forecasts to the management team. \- You will collaborate with internal teams to address and resolve any customer issues or concerns. \- You will stay up-to-date with industry trends and competitor activity to identify opportunities for growth and improvement. Benefits: \- Competitive salary and commission structure. \- Opportunity for career growth and development within a dynamic and expanding company. \- Supportive and collaborative work environment. \- Flexible working hours and the option for remote work. \- Generous holiday allowance and additional benefits package. \- Ongoing training and professional development opportunities. If you are a driven and customer-focused individual with a passion for building relationships and achieving results, this role could be the perfect fit for you. Join our team and make a difference in the lives of our valued customers.

Customer Success Roles, explained

As a Renewals Manager in Bristol, you're the go-to guru for ensuring customers stick with us when their contracts are up for renewal. Your day is chock-full of engaging chats, where you'll flex your charm to remind our clients why they love our services. You'll also dive into the nitty-gritty, reviewing accounts, crafting personalized offers, and ironing out any kinks, all while keeping an eagle eye on those critical renewal dates.

The skills required for Customer Success Roles

As a Renewals Manager, your ex-military precision and discipline will shine. You’ll need strong negotiation skills, attention to detail, and the ability to build lasting customer relationships. Strategic planning and a proactive mindset are essential to thrive in this role.

More Opportunities in Bristol?

Why work in Bristol?

Bristol thrives on innovation, offering Renewals Managers a dynamic market landscape teeming with opportunities for growth. Its collaborative business community and advanced tech scene provide a fertile ground for skill enhancement and strategic partnerships, essential for driving customer retention and maximising revenue in this role.

Your All-in-One Transition Toolkit

Opportunities in Bristol?

A

Community

geared up to support your career goals

01

Skills Collectives

02

Events

03

Webinars

04

Mentorship

05

Job Opportunities

06

Skill Matching

07

Competitions

01

Skills Collectives

02

Events

03

Webinars

04

Mentorship

05

Job Opportunities

06

Skill Matching

07

Competitions