Ex Military Renewals Manager Jobs in Leeds - Skills Translation

What would a typical job description look like?

Renewals Manager Job in Leeds About the Candidate: \- Must have a strong sense of discipline and commitment \- Excellent communication skills, both written and verbal \- Ability to build and maintain strong relationships with clients \- Highly organized and detail-oriented \- Proactive problem solver with a can-do attitude \- Ability to work well under pressure and meet deadlines \- Strong negotiation and persuasion skills \- Ability to adapt to changing circumstances and prioritize tasks accordingly \- A team player with a collaborative mindset \- Previous experience in a customer-facing role is a plus About the Role: \- Manage the renewals process for a portfolio of clients \- Build and maintain relationships with clients to understand their needs and ensure their satisfaction \- Proactively identify opportunities to upsell and cross-sell products and services \- Collaborate with the sales team to drive revenue growth through renewals \- Develop and implement strategies to improve customer retention rates \- Provide exceptional customer service and support throughout the renewals process \- Track and report on key renewal metrics and performance indicators \- Stay up-to-date with industry trends and developments to enhance the renewals process \- Work closely with internal teams to streamline processes and improve efficiency Benefits: \- Competitive salary package \- Flexible working hours \- Opportunities for career growth and development \- Friendly and inclusive work environment \- Training and support to enhance your skills \- Pension scheme \- Health and wellness benefits \- Employee discounts and perks Note: This job spec is targeted at military veterans, however, all qualified candidates are encouraged to apply.

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Customer Success Roles, explained

As a Renewals Manager in Leeds, you'll be the go-to person for ensuring customers continue their journey with us. Daily, you'll engage with clients, reviewing their current services, and addressing their needs to recommend suitable renewals. You'll negotiate contracts, maintain accurate records, and collaborate with teams to deliver seamless service. Your goal? To keep satisfaction high and our community thriving, by making sure everyone's on the best package for them.

The skills required for Customer Success Roles

Ex-military precision, leadership, and commitment are prime assets for a Renewals Manager in Leeds. Your ability to strategize, negotiate, and manage relationships is invaluable in ensuring customer loyalty and driving contract renewals. Adaptability and problem-solving honed in service seamlessly translate to this dynamic role.

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Why work in Leeds?

Leeds boasts a thriving business ecosystem where a Renewals Manager can shine, leveraging strong client relationships and tapping into a rich network of professionals dedicated to fostering growth and retention, all set against the backdrop of a city that values innovation and sustainable business practices.